Returns: Fine Jewelry

Fine jewelry is final sale and cannot be returned or exchanged.

Fine jewelry is protected against manufacturing defects for one year from date of receipt. Some examples of jewelry issues that would not be considered manufacturing defects include:
  • Discoloration due to chemical exposure
  • Prongs and precious metal that experience wear over time
  • Bent, caught or worn out prongs(s) that result in a stone falling out or being lost
  • Lost stone or a stone that has fallen out due to chipping or breaking
In the event that you should lose any accent diamonds within 60 days of receipt, we’ll replace the stone(s).

Returns: Silver Jewelry

Silver jewelry can be returned or exchanged within seven days of receipt and must be in its original condition.

Silver jewelry is protected against manufacturing defects for 30 days from date of receipt. Some examples of jewelry issues that would not be considered manufacturing defects include:
  • Discoloration due to chemical exposure
  • Prongs and precious metal that experience wear over time
  • Bent, caught or worn out prongs(s) that result in a stone falling out or being lost
  • Lost stone or a stone that has fallen out due to chipping or breaking
Order Cancellation

If you change your mind, you must cancel your order within 24 hours.

How to Return

Unless the item is damaged, or we made a mistake, the customer is responsible for return shipping costs.

If the returned merchandise does not meet our return policy requirements, we have the right to deny the credit. Please send the merchandise and a copy of your packing slip to the address below. Any unauthorized returns will be returned to sender. Allow 4-7 days for us to process your return.

Skydog Online Returns
1654 Lyman Place
Los Angeles, CA 90027